Creating an Account and Logging in
Creating a New Account Click the “Try It Free” button. This will bring you to our membership pricing page...
Purchasing a Pro Membership (previously known as VIP)
You can purchase a Pro membership at any point – either when you first sign up or after you have...
Benefits of a Pro Membership (previously known as VIP)
Although hosting prices are standard for all Without Code sites, regardless of membership type (free or Pro), the Pro membership...
Purchasing a Hosting Subscription
Hosting plans can be purchased using all major credit cards. Payments are processed securely through Stripe. Pricing: Standard: $9/month/website or...
Publishing Your Site
Once your site is complete and ready to show off, you can begin the publishing process. This will put the...
Downloading Invoices
Following your purchase of the Pro membership or any hosting plan, you will receive an email with your invoice. ...
Updating Billing Information
All subscriptions – Pro memberships, as well as monthly/annual standard, ecommerce, and ecommerce pro hosting plans – automatically renew. To...
Updating Profile Information
You can update your name, email, and password by visiting your dashboard and selecting “Account” from the home page. ...
Transferring a Site or Subscription
Site Transfer We can transfer existing unpublished sites from one account to another, however, this feature is only available to...
Replacing a Temporary Site with a Permanent Site
We can’t transfer subscriptions from one site to another; each individual subscription is tied to a specific site so ensure...
Getting Access to MuseThemes
All Pro members get unlimited access to the entire MuseThemes library of widgets, templates, and training. In order to access...
Education and Non-Profit Discounts
We may provide discounts to non-profit organizations, as well as educational institutions on a per case basis. Send us an...
Unpublishing Your Site
If you wish to unpublish your site, enter your Dashboard and select the correct site. Then click “Unpublish.” This will take...
Requesting a Refund
We work really hard to ensure you won’t want to cancel; our support team is here to help with any...
Cancelling or Renewing Subscriptions
Pro memberships, as well as all hosting subscriptions automatically renew. You can find the renewal date, status, along with update...