Requesting a Refund

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We work really hard to ensure you won’t want to cancel; our support team is here to help with any technical or account questions you might have so please let us know we can assist.

Pro Memberships

If you purchased a Pro membership and are unhappy with it, contact our accounts team within 14 days of your purchase. No refunds will be issued after this period.


Monthly Hosting Subscriptions

If you signed up for a monthly hosting plan and are unhappy with it, we can provide a refund within seven days of purchase. No refunds will be issued after this period.


Annual Hosting Subscriptions

All annual hosting subscription purchases are final. As we pay up front for each site published on annual plans, we can’t retrieve the funds once you purchase. If you have a question about your specific subscription, send our support team an email.


NOTE: Refunds are not processed automatically so please contact our accounts team with eligible requests-

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