Note: published sites can’t be transferred, as the billing information can’t be transferred for security reasons. If you have a question about a published site, send us an email – email@example.com.
We can’t transfer subscriptions from one site to another; each individual subscription is tied to a specific site so ensure you are purchasing the correct subscription type for that site. If would like to unpublish an existing site and publish a new one, simply cancel your existing subscription and purchase a new one on the correct site.
If you would like to first publish a temporary site and then build a permanent site to be published later, read our temporary/permanent site doc.
If you have a question about a site, send our support team an email and we can take a look at your specific case – firstname.lastname@example.org.